You receive emails like this:
"Hi Danielle!! Hope you and your pets are doing great!! My Shadow had her birthday and since it included a bath with the soap from you and your treats---she was one happy girl!! Gypsy's skin is healing nicely thanks to your soap, it's the first time I've given her a bath and her skin looked so great afterward that I just knew I wouldn't have to use any extra products on her "hot spots" and I was right---they've been healing nicely and the one that looked infected now looks almost normal. I am more pleased with your products than anyone else's I've ever tried and since I've been grooming for almost 10 years---I've tried ALOT! I put the Halloween treats from you on a 2 tier candy dish on the counter for the dogs "tricks-for-treats" grooming clients that came in today and my cat sat next to the dish and kept licking his chops repeatedly and looking at the treats...he's a very picky eater so I was really surprised. Do you make cat treats? (Cat shampoo?) I was hoping to have another custom order done, there's no rush---whenever you please as I know the holidays are a crazy busy time."
Emails like this just me so happy!!
Danielle